PayPal Fraud Happen to Me, WOW!

So I logged into my PayPal personal account to check the status and to make updates to my account. To my surprise, $897 was stolen from me twice with a fee of $1 charged twice. I couldn't believe my eyes and thought that I had logged into the wrong account somehow.

Immediately, I called PayPal to get the issue resolved. I felt that it was an injustice and I also felt violated. My first thought was, “How could someone get access to an account that isn't associated with anything, anywhere on the internet?”. I have to admit that I'm surprised how efficiently everything was handled by PayPay because they did and excellent job assisting me.

My angel in disguise name was Pat (operator #42205). She was very calming, reassuring and knowledgeable regarding how to fix the issue. I asked her if there was an extra level of security that I could add to my PayPal account and she said…

To add an extra level of security to your PayPal account, you can have a randomly generated Security Key in addition to your email & password. The Security Key can be sent to you 3 different ways: via credit card, flob or texted to your cell phone. Every time you log into PayPal, you will be prompted for a new Security Key that will be generate for you on the spot. Click here to checkout the PayPal Security Key option.

I am so thankful to Pat (operator #42205) for doing such a great job at handling everything and smoothing out the rough areas. I'm going to send an email to kudos@paypal.com to let them know how much I appreciate all that Pam did to assist me.

The final solution…

The person at the receiving email address was sent a notice that they received a fraudulent payment and was asked to refund the money to me. If it is found that this was a part of the fraud, they will be prosecuted by PayPal. If they refund the money and it's found they were not part of the scam then I don't know what will happen to them. As a matter of fact, all persons found to be part of this fraud will be prosecuted. I was told that it could be resolved immediately if the person refunds the money to me or could take up to 10 days to receive my money back otherwise.

Kim Beasley

Kim is a Social Media Strategist who loves developing WordPress websites and managing social media for her clients. Being passionate about helping business owners to grow their visibility, Kim loves to connect people and technology.After spending almost 20 years in Corporate America as a Technical Project Manager, Kim decided that she wanted to focus more on entrepreneurs and use her MBA in eBusiness to help them grow their online presence. Kim has also participated in Hangouts on Air with news organization such as: NPR, HuffPost Live, FOX, BBC, Business2Community.com and NBC.

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